Posts by Robert Reselman

6 min Log Management

Taking a Message-Based Approach to Logging

When you think about it, a log entry is really nothing more than a message that describes an event. As such, taking a message-based approach to logging by utilizing messaging technologies makes sense. Messaging creates the loose coupling that allows a logging system to be adaptable to the needs at hand and extensible over time. Understanding a Standard Logging Architecture Typically, logging is implemented in an application using a logger [http://docs.oracle.com/javase/7/docs/api/java/util/log

5 min IT Ops

6 Best Practices for Effective IT Troubleshooting

System monitoring and troubleshooting [http://zt18z8f.web-sitemap.evasuliao.com/fundamentals/system-monitoring-and-troubleshooting/] can be a time-consuming and frustrating activity. It’s not unusual for IT folks to spend hours finding and fixing a problem that could have been resolved in 10 minutes had better troubleshooting tools and processes been in place. Improving IT troubleshooting and monitoring doesn’t need to be an expensive undertaking. Many times it’s just a matter of implementing a few company-wide

5 min Log Management

3 Steps to Building an Effective Log Management Policy

You’re on Call Duty. You’re awoken in the middle of the night by your cell phone in the throes of an SMS frenzy. You’re getting hundreds of messages from your company’s logging service: a record is being written to a database, code is being executed, a new container is being spun up, and on and on. None of these messages matter to you. You just turn off your phone and go back to sleep. The next day you go into the office only to find out that half the racks in your datacenter went offline durin

9 min InsightOps

3 Core Responsibilities for the Modern IT Operations Manager

In the good old days, IT operations [http://zt18z8f.web-sitemap.evasuliao.com/solutions/it-operations/] managers were responsible for maintaining the infrastructure, meeting service levels agreements, sticking to budget, and keeping employees happy. Life was not easy, but at least it was familiar. You knew your hardware, your software, your employees. You determined services levels based on what you could actually see and touch. You told people what to do and they did it. While IT was perceived to be an expensive